Birchwood Foods · Trade advertising

You can’t name the customer.

Birchwood makes food for chains everyone has eaten at. Naming any of them in an ad was off the table.

Client
Birchwood Foods
Campaign
Passionate About Partnership
Ads
Five
Recognition
Davey Award, Silver

The problem

A contract manufacturer’s best argument is its customer list. It is also the one thing it cannot say out loud.

Supply agreements keep those names confidential. So the category defaults to talking about plants, formulation processes, and quality assurance, and every company in it sounds identical.

The move

Make the restriction the ad.

One execution names the chains and the products, then blacks them out. The reader fills in what is under the bars, which is exactly the point: you already know this food, you just did not know who made it.

Birchwood trade ad with customer names and menu items redacted in black bars
The legal problem, used as the headline instead of worked around.

The rest of the campaign built the platform the redacted ad pays off. Partnership rather than product. The company’s founding story. What a signature taste is worth to somebody whose name goes on it.

Birchwood trade ad, passionate about building brands
Birchwood trade ad about the company founding story
Thirty-five dollars borrowed from a grandmother’s cookie jar in 1936, which is a better opening than anything about formulation.
Birchwood trade ad, your bottom line made to order
Birchwood trade ad, behind great brands there is Birchwood

Originated the line behind the campaign. Recognized with a Davey Award, Silver.

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